Privacy Policy
Our commitment to protecting your personal data and privacy.
Policy for Processing and Security of Personal Data
1. Introduction
This Policy for Processing and Security of Personal Data ("Policy") explains how DIEMEX ("we", "our", "us") collects, uses, stores, and protects personal data obtained through the DIEMEX website and related digital platforms. DIEMEX is committed to safeguarding personal data and handling it responsibly in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
2. Scope of the Policy
This Policy applies to all personal data collected from website visitors, exhibitors, visitors, delegates, partners, vendors, and other users who interact with the DIEMEX website or provide personal information in connection with DIEMEX exhibitions and events.
3. Categories of Personal Data
We may collect and process the following categories of personal data:
- Name, designation, and company name
- Email address, phone number, and business contact details
- Registration, enquiry, and subscription information
- Professional and business-related information
- Technical data such as IP address, browser type, and website usage data
We do not knowingly collect sensitive personal data unless required by law or explicitly provided by the user.
4. Purpose of Personal Data Processing
Personal data is collected and processed for the following purposes:
- Visitor, exhibitor, and delegate registration
- Event communication and coordination
- Marketing, newsletters, and promotional updates related to DIEMEX
- Customer support and enquiry handling
- Website administration and improvement
- Legal and regulatory compliance
5. Legal Basis for Processing
Personal data is processed based on:
- Consent provided by the data subject
- Performance of contractual or pre-contractual obligations
- Legitimate business interests related to event organisation
- Compliance with applicable legal obligations
6. Consent of the Data Subject
By submitting personal information through the DIEMEX website, users provide their free, informed, and specific consent to the processing of their personal data in accordance with this Policy. Consent may be withdrawn at any time by contacting DIEMEX.
7. Processing, Storage, and Retention of Data
Personal data is processed using secure systems and stored only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable laws. Data may be retained for legitimate business, legal, or regulatory reasons.
8. Confidentiality and Data Sharing
All personal data is treated as confidential. DIEMEX does not sell or misuse personal data. Data may be shared only with trusted service providers, event partners, or authorities where necessary for event operations or where required by law, subject to appropriate confidentiality obligations.
9. Data Security Measures
DIEMEX implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction. These measures include secure servers, access controls, and regular system monitoring.
10. Rights of Data Subjects
Data subjects have the right to:
- Access their personal data
- Request correction or updating of inaccurate data
- Request deletion of personal data, subject to legal requirements
- Withdraw consent for data processing
Requests related to these rights may be submitted by email to DIEMEX.
11. Obligations of DIEMEX
DIEMEX is responsible for ensuring that personal data is processed lawfully, fairly, and transparently, and that adequate safeguards are in place to protect such data.
12. Updates to This Policy
DIEMEX reserves the right to update or revise this Policy at any time. Any changes will be published on the website. Continued use of the website indicates acceptance of the updated Policy.
13. Contact Information
For any questions, concerns, or requests related to personal data processing, please contact:
Last Updated: March 18, 2026
This Privacy Policy is effective immediately and applies to all users of the DIEMEX website.
We are committed to maintaining the confidentiality, integrity, and security of your personal information. If you have any concerns about your privacy, please don't hesitate to contact us.